FAQs
Order
How long does it take to prepare my order?
Please allow between 3 and 8 days for delivery, depending on the period. Preparation time also varies according to the day and time you place your order.
Where can I find my order number?
You will find your order number in the order confirmation sent by e-mail after your purchase. It begins with the # symbol and is followed by 6 digits.
You will also find your order number in the shipping confirmation you receive after your order has been shipped.
Can I still cancel my order?
Please email us at info@maisongaju.com
Shipping & Delivery
How long does shipping take?
The delivery time of your parcel is managed solely by the carrier you select when placing your order. We cannot confirm a precise delivery date.
Payments & Discounts
Are there any promotions?
We invite you to subscribe to our newsletter and follow us on Instagram @maisongaju to keep up to date with new products and promotional codes.
Is the website secure for payments?
Payments must be made by credit card; they are made via a secure system that uses SSL (Secure Socket Layer) protocol, so that information transmitted is encrypted by software and cannot be read by any third party during transport on the network.
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Or contact us directly
If you have any other question feel free to contact us directly and we will be happy to come back to you as soon as possible